Privacy

“EcolightingUK Ltd” refers jointly & severally to all of the Companies within the Group, whose separate identities are disclosed here.

Disclaimer

The information contained on this website is general information only and is not intended to be or to replace professional advice.  EcolightingUK Ltd accepts no responsibility for the loss that may arise from accessing or reliance on information contained on this website.  Parts of the website link to external internet sites; and other external internet sites may link to this website.  EcolightingUK Ltd is not responsible for the content of any external internet sites.

Copyright

The information contained on this website is, unless stated, the copyright of EcolightingUK Ltd.  Users are permitted to read and make copies of the information for their own personal use.  Users may also provide copies to others for information purposes, provided that they do so free of charge, that the content of the published material remains intact, that the user’s communication of the content must not be misleading or inaccurate and that the user must draw the attention of recipients to the warning in this notice.  No other use of materials published on this website is permitted without the express prior written consent of EcolightingUK Ltd.

Privacy policy

EcolightingUK Ltd is committed to safeguarding the privacy of visitors to our website. You can use this website without providing any personal information. If you choose to provide personal data to us, typically via an email, we will use your personal data lawfully in accordance with the General Data Protection Regulation 2018.

What we collect

We may collect the following information:

  • Name and contact details including email address
  • Information about your device (IP address)
  • Other information relevant to customer surveys and offers

We only collect personal data that we need and only keep it for as long as we need to.  If we no longer require your data or you withdraw your permission, we will delete all your personal data.

What do we do with the information we gather?

We do not disclose this data to third parties unless required by law or court order or to enable third parties to provide certain services to us. However, we will, at all times, control and be responsible for the use of your data.  If consent has been given,

  • We may use your personal data for our own marketing purposes
  • To help improve our site and provide you with a better service
  • We may periodically send promotional emails about new products, special offers or other information

Your rights regarding your personal data

We respect the fact your personal information is your information and you can contact us (please refer to contact information) regarding the following rights in relation to your personal data:

  • If you would like to have a copy of the personal data we hold on you, or, if you think we hold the incorrect personal data about you, then please contact us.  We will deal with your request within one month or we will inform you if we require longer than this.  You will not have to pay a fee to obtain a copy of your personal data; however, we may charge a small fee if your request is clearly unfounded, repetitive or excessive.
  • Where you have provided us with consent to use your personal data, you can withdraw this at any time.
  • You also have the right to be forgotten.  There may be exceptions to the right to erasure, but where applicable, we will delete all your personal data within one month.

Your right to complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance, so that we can address your complaint.  However, if you are not satisfied with our response, you can contact the Information Commissioners Office (ICO) via their website https://ico.org.uk/

Cookies

Like most other websites, the EcolightingUK Ltd website may deploy cookies, which are small files stored on your hard drive to monitor your use of our website. Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.  Once you have closed your browser, we do not use the information these cookies collect. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

We are currently using cookies for the following;

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Show Cookie visitedsite This cookie stores whether the cookie message should appear or not.

Security

EcolightingUK Ltd are committed to ensuring your information is secure and take all reasonable steps to protect your personal information. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.   However, we cannot guarantee the security of any information you disclose online. By using the EcolightingUK Ltd website you accept the inherent security implications of dealing online and will not hold EcolightingUK Ltd responsible for any breach of security unless such breach has been caused by EcolightingUK Ltd negligence.

Contact Information

EcolightingUK Ltd regularly review this policy to ensure we process your information to comply with our policy and the GDPR.  We may change and improve this policy from time to time by updating this page.

If you have any questions in relation to this policy, please contact enquiries@ecolightinguk.com

If you currently receive marketing information from us which you wish to unsubscribe from, please contact us at enquiries@ecolightinguk.com

Head Office Details

EcolightingUK Ltd
Forum House,
3 Jacknell Close
Dodwells Bridge Industrial Estate
Hinckley
LE10 3BN

Company Number: 06392188